PROCARMA Insurance Services is committed to protecting your privacy and ensuring the security of your personal information in accordance with industry standards and regulations.
This Contract is between the Customer (YOU) and the Selling Dealer. This is not an insurance policy, a warranty, or a guarantee. The Selling Dealer has appointed Preferred Customer Program of California LLC dba PROCARMA Insurance Service - Coverage ("PCP") as the authorized administrator of this Contract.
Coverage under this Contract begins on the "Sold Date" shown on the front of this Contract and expires according to the term or mileage of the Service Plan selected, whichever matures first. Plan expiration is as noted in the Service Plan Information on the front of this Contract.
Coverage will be provided according to the Service Plan selected by YOU on the front of this Contract. All services are fully detailed in YOUR PROCARMA smart phone app or on your customer account page @ procama.info.
Coverage is obtained by returning to the Selling Dealer and presenting your PROCARMA smart phone app, or any of the following identification items:
YOU will not be reimbursed for mechanical breakdown repairs, whether associated with or not associated with a Preferred Customer Program. YOU are responsible for any state or local taxes relating to the performance of any Preferred Customer Program services.
PCP neither has nor assumes any other obligation or responsibility with regard to this Contract and/or YOUR vehicle. The Selling Dealer has sole responsibility for redeeming any Customer services.
YOU must return to the Selling Dealer and present your PROCARMA smart phone app, or any of the following identification items (your contract, your contract number, your VIN number, or your first and last name) to the service department for available services.
IF YOU DO NOT PRESENT any of the above listed items PRIOR TO PERFORMANCE OF PREFERRED CUSTOMER PROGRAM SERVICES OR IF YOU DO NOT RETURN YOUR VEHICLE TO THE SELLING DEALER FOR PERFORMANCE OF PREFERRED CUSTOMER PROGRAM SERVICES, THE SELLING DEALER WILL NOT BE OBLIGATED TO REIMBURSE YOU FOR THE COST OF ANY SERVICES.
YOU may cancel this Contract at any time. To cancel, YOU must either:
Except for contracts with a term of less than sixty (60) days:
YOU may transfer the Preferred Customer Program Plan to another owner but not to another vehicle. To transfer the Contract, YOU must call PCP at 1-251-990-3131 for a return envelope and mail the following three (3) items to PCP thirty (30) days after the transfer of vehicle ownership:
Our mobile app collects customer information provided during contract creation, including name, phone number, zip code, state, and country. Users can update this information within the app. Additionally, users may upload images from their mobile device to their profile or share images via chat with Dealership customer support.
We prioritize user privacy and do not share personal data, such as names, phone numbers, or email addresses, with third parties. We adhere strictly to this principle to safeguard your personal information.
Our app requests permission to access your device's location services, including background location, to enhance your experience. Specifically, we use location data to:
PROCARMA website and mobile apps utilize the 3rd party SDK of Facebook to share links on Facebook wall. We use Facebook SDK Share Post Now (Friends) refers to sharing on your own Timeline. "Share..." gives you options to share on a friend's Timeline, in a group, or on a Page you manage. But no user's data is collected in this process nor given to Facebook.
If you have any questions or concerns regarding our privacy practices, please contact our support team.